Privacy Policy

Last updated: February 26, 2026

1. Introduction

FetchPrompt ("we", "us", or "our") is a product owned and operated by MTechZilla Technologies Private Limited. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at fetchprompt.dev, including our website, dashboard, and API services (collectively, the "Service").

2. Information We Collect

We collect the following types of information:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Organization Data: Information about your organization, including organization name, team members, and roles.
  • Prompt Content: The prompt templates, versions, and associated metadata you create and store on our platform.
  • Usage Data: API call logs, usage statistics, and analytics related to your use of the Service.
  • Technical Data: IP address, browser type, device information, and cookies when you access our website.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Authenticate your identity and manage your account
  • Process API requests and deliver prompt content
  • Monitor usage and enforce rate limits and plan quotas
  • Send transactional emails (account verification, password resets, team invitations)
  • Improve and optimize the Service
  • Respond to your support requests and inquiries

4. Data Storage and Security

Your data is stored on secure servers managed by our infrastructure providers. We use industry-standard security measures including encryption in transit (TLS), hashed API keys (SHA-256), and role-based access controls to protect your information. While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission is 100% secure.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating the Service (hosting, email delivery, analytics), subject to confidentiality obligations.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Prompt snapshots on the free tier are retained for 30 days. When you delete your account or organization, we will delete your data within a reasonable timeframe, except where we are required to retain it by law.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information through your account settings
  • Delete your account and associated data
  • Request a copy of the data we hold about you
  • Opt out of non-essential communications

8. Cookies

We use essential cookies to maintain your session and authenticate your access. We do not use third-party advertising cookies. You can configure your browser to refuse cookies, but some features of the Service may not function properly without them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

MTechZilla Technologies Private Limited

Email: fetchprompt@mtechzilla.com